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Customer Support
Schweizer Aircraft prides itself on providing
excellent customer support and provides a full range of support services to the owners and operators of 269 Series helicopters. This
includes: field service support through technical representatives, spare parts support, technical
publications, warranty support, component repair/overhaul
services, and maintenance
training.
Field service support is provided through a broad
network of domestic and international factory-approved Distributors
and Service Centers. They provide expert service with factory certified
mechanics and genuine factory-made spare parts for the thousands
of Schweizer helicopter owners around the world. (View More)
Schweizer Aircraft and its Service Network maintain an
extensive inventory of spare parts that support the entire fleet of
269 Series helicopters. From the initial TH-55 helicopters built by
Hughes Helicopters in the 1960's to the latest Model 333, Schweizer's
Support Services Network is committed to excellent product support.
In addition to spare parts (2007 Price Book), Schweizer also has a complete inventory of the
special tools required to maintain 269 Series helicopters. (View More)
Each new helicopter is delivered with a complete set
of Schweizer-produced technical publications and a free one-year
revision service subscription. These publications include Handbook
of Maintenance Instructions, Illustrated Parts Catalog, Service
Bulletins and Pilot's Flight Manual, which provide complete information
required for the safe operation of the helicopter and its maintenance.
They are updated regularly to keep customers informed as to improvements
and changes that may effect the operation or maintenance of the
aircraft. Subscription services are available to helicopter service centers and the owners of all 269 Series helicopters.
Schweizers highly experienced and knowledgeable
technical support staff provides factory direct support to customers
on any questions regarding the operation or maintenance of the aircraft.
They also operate a factory training school for maintenance personnel. The Schweizer
Maintenance Training School provides complete training in maintenance,
service and overhaul of all Schweizer helicopters. (View More)
Schweizer provides one of the most comprehensive warranty
programs offered by any helicopter manufacturer. This warranty is proof that Schweizer
Aircraft Corp. has confidence in both the design and manufacture
of its helicopters. This is a confidence supported by more than 60 years
experience in the aerospace industry.
Schweizer provides a broad range of factory component
repair/overhaul services as well as an overhaul/exchange
program for specific components. Sales of these services and components
are available through any local Schweizer-approved Distributor or
Service Center. (View More)
For further information, or to enroll in the
Maintenance Training School, contact Debbie Anderson at phone 607-739-3821
x4303, fax 607-796-2488, or e-mail at Customer.Service@sacusa.com.
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